Sheridan

Manufacturing

Thinking Process / Drum Buffer Rope

Summary of Success

Sheridan reduced their inventory and as a result customer satisfaction increased. Staff performance and satisfaction rose across all sectors of the business.

Stock servicing levels in the high nineties are now achieved and make to order is 100% on time in full.

The success for TOC was definitely enhanced by the buy-in from employees, obtained through participative Thinking Process workshops.

Sheridan Australia

The Problem

Inventory tied up too much working capital, turnaround and servicing cycles were below tolerable levels.

The Solution

A leadership and communication workshop (using the Thinking Process) identified what needed to be changed, the direction of the change needed and how to ensure all employees supported the change process.

The application of Drum Buffer Rope identified the constraints in the process and the optimum application of current resources.